28/03/2017 - Facilitation Skills

For any meeting or project to have a successful outcome, first-rate facilitation skills are vital. A good facilitator will ensure that all voices are heard, that key messages are understood, and that there is commitment by every person involved. In this one-day course, you will learn to design and manage facilitation processes that you can use time and again to ensure the success of your meetings and projects. In this training we look at the range of skills and tools needed by a great facilitator, including; . planning your desired outcomes in advance . understanding group dynamics . choosing the correct group process – what is best for you? . selecting the tools that best help the group progress . designing a realistic agenda . keeping everyone engaged – and dealing with skeptics . getting buy-in and shared responsibility . recording outcomes, actions and questions

Trainer:
Civicos trainer Brian McNee
Cost: 
£
142.00
28th March 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
05/05/2017 - Making Great Presentations

All of us have seen really good presentations – and really bad ones! And so we all know the difference that a quality presentation can make to how the audience reacts. The truth is, great presenters are seldom born – most have learned some simple rules and techniques that they use to make their case more interesting and compelling. And you can too! In this one day training session, we look at: . First principles - deciding what you want from the presentation . Telling your story – and layering your information . Death by PowerPoint! What to include – and what to leave out . Engaging your audience - body language and demeanor . Beating the jitters – ways to calm your presentation nerves

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
142.00
5th May 2017
9.30 - 16.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
30/05/2017 - The Basics of Equal Opportunities

This one-day training course is for anyone who needs an overview of legislation and accepted good practise in the field of Equal Opportunities. We explore key areas which may impact you or your organisation, and look too at: • Protected Characteristics • Justification • The 2010 Equalities Act and other relevant legislation • Examples of how the law operates We finish with an overview of equalities in practice

Trainer:
Civicos trainer Brian McNee
Cost: 
£
118.00
30th May 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
06/06/2017 - Speaking in Public

Speaking in public need not be fearful or daunting! You will leave this half day training course with tools and techniques that will make you a more assured and confident speaker in front of an audience. We look at: • Preparation for speaking to an audience. • Ways to build your confidence and beat anxiety • Voice - diction, rhythm and pace • Positive and negative body language • Connecting with your audience • Using dynamic rather than passive language

Trainer:
Civicos trainer Brian McNee
Cost: 
£
68.00
6th June 2017
9.30 - 12.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
08/06/2017 - Developing Great Projects

Have you ever been frustrated by the wasted time and the duplication of effort that have gone into a poorly planned project? Then this course is for you! On this training, you will learn the basic skills and strategies to become an effective leader of workplace projects. The course covers: . Defining a project, and listing the desired outcomes . Building a budget . Establishing a timeframe, and assessing the skills and the tools you will need . Developing an action plan and defining the key stages of a project – flexibility versus certainty . Identifying risks to the project, and how to surmount them . Group facilitation, and maintaining the flow of information . Tools for keeping focussed and on track . Recording progress - and assessing the final outcomes

Trainer:
Civicos trainer Brian McNee
Cost: 
£
142.00
8th June 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
27/06/2017 - Minute Taking

Ensure that meetings are worthwhile and productive by learning the skills and confidence to record accurate and concise meeting notes. Over the day of this training, we look at: . Understanding the purpose of minutes and the different types . Preparing for the meeting. Is it formal, informalWho is attending? What is expected of you? . The duties and responsibilities of the Chair and minute taker (and the relationship between them) . Being ‘in the room’. Listening skills, getting clarity, keeping track . Capturing and distilling key points . Clear presentation of minutes

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
142.00
27th June 2017
9.30 - 16.30
Robertson House 152 Bath Street Glasgow G2 4TB
Book for this session
05/07/2017 - Facilitation Skills

For any meeting or project to have a successful outcome, first-rate facilitation skills are vital. A good facilitator will ensure that all voices are heard, that key messages are understood, and that there is commitment by every person involved. In this one-day course, you will learn to design and manage facilitation processes that you can use time and again to ensure the success of your meetings and projects. In this training we look at the range of skills and tools needed by a great facilitator, including; . planning your desired outcomes in advance . understanding group dynamics . choosing the correct group process – what is best for you? . selecting the tools that best help the group progress . designing a realistic agenda . keeping everyone engaged – and dealing with skeptics . getting buy-in and shared responsibility . recording outcomes, actions and questions

Trainer:
Civicos trainer Brian McNee
Cost: 
£
142.00
5th July 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
10/7/17 & 12/7/17 - Train the Trainer (a two-day course)

This two-day course will enable you to develop the techniques and the personal qualities needed to prepare, deliver and evaluate high quality training. We look at: · The training cycle, from planning and preparation to delivery and evaluation · The importance of setting ground rules with your learners · Different teaching methods – what is best for you? · Designing a course · Pacing your training session · Different learning needs and styles · Visual aids and learning tools · Feedback skills · Your long-term personal development as a trainer On the second day, participants will have the opportunity to present a short training lesson to the group, using the skills they have learned.

Trainer:
Civicos Trainer Brian McNee
Cost: 
£
284.00
10th and 12th July 2017
9.30 - 16.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
23/08/2017 - Building a Great Team

Every organisation, every department, and every project, is better for having the right mix of skills and personality types in the team. This short training course will help you to: • Establish your goals, and map out the skills and personalities you need to succeed • Team dynamics, and ways to get ownership from the team membership • Leadership win teams, what it means and how to establish it • Trust and reward

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
48.00
23 August 2017
10.30 - 12.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
23/08/2017 - Running Effective Meetings

No more pointless and frustrating meetings! This short training session will help you to make the very most of meetings. We look at: • Establishing the need for a meeting. Is there a better way to get a decision? • Deciding who should be there, and getting an agreed agenda • Effective chairing of a meeting - maintaining order and moving things along • Encouraging positive participation, and getting contributions from everyone present. • Getting decisions made - and recording them for the record

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
48.00
23rd August 2017
13.30 - 15.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
29/08/2017 - Writing First-rate Reports

This training course is for anyone who dreads writing reports, or who struggles to get their clear meaning across. Over the day, you will learn the tips and techniques to help you produce accurate, concise, clear and well-structured documents. We look at: . Types of reports – what is best for you . Gathering your facts and figures . Saying what you mean to say – simplicity, clarity, structure and jargon-busting . Beating procrastination and the dreaded writers block.

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
142.00
29th August 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
21/09/2017 - Personality Disorders Awareness

Affecting around 1 in 20 people. Deeply ingrained and maladaptive patterns of behaviour of a specified kind, typically apparent by the time of adolescence, causing long-term difficulties in personal relationships or in functioning in society. Mind.Org on Personality Disorders This on-day training course is intended for anyone who works with a client-group or with the general public, and who feels that an understanding of the more common types of personality disorder would help them to relate and interact at a more meaningful level. The aim of the session is not in any way to provide ‘labels’, or to stigmatise. Instead, we look at ten different personality disorders to show how individual can differ significantly, in terms of how they think, perceive, feel and relate to others. And how unusual, odd or aggressive behaviour may be underpinned by a personality disorder, which might well be improved by the right interventions.

Trainer:
Civicos consultant trainer
Cost: 
£
142.00
21st September 2017
9.30 - 16.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
26/09/2017 - Making Great Presentations

All of us have seen really good presentations – and really bad ones! And so we all know the difference that a quality presentation can make to how the audience reacts. The truth is, great presenters are seldom born – most have learned some simple rules and techniques that they use to make their case more interesting and compelling. And you can too! In this one day training session, we look at: . First principles - deciding what you want from the presentation . Telling your story – and layering your information . Death by PowerPoint! What to include – and what to leave out . Engaging your audience - body language and demeanor . Beating the jitters – ways to calm your presentation nerves

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
142.00
26th September 2017
9.30 - 16.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
2/10/17 & 4/10/17 - Train the Trainer (a two-day course)

This two-day course will enable you to develop the techniques and the personal qualities needed to prepare, deliver and evaluate high quality training. We look at: · The training cycle, from planning and preparation to delivery and evaluation · The importance of setting ground rules with your learners · Different teaching methods – what is best for you? · Designing a course · Pacing your training session · Different learning needs and styles · Visual aids and learning tools · Feedback skills · Your long-term personal development as a trainer On the second day, participants will have the opportunity to present a short training lesson to the group, using the skills they have learned.

Trainer:
Civicos Trainer Brian McNee
Cost: 
£
284.00
2nd & 4th October 2017
9.30 - 16.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
09/10/2017 - The Basics of Equal Opportunities

This one-day training course is for anyone who needs an overview of legislation and accepted good practise in the field of Equal Opportunities. We explore key areas which may impact you or your organisation, and look too at: • Protected Characteristics • Justification • The 2010 Equalities Act and other relevant legislation • Examples of how the law operates We finish with an overview of equalities in practice

Trainer:
Civicos trainer Brian McNee
Cost: 
£
118.00
9th October 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
17/10/2017 - Speaking in Public

Speaking in public need not be fearful or daunting! You will leave this half day training course with tools and techniques that will make you a more assured and confident speaker in front of an audience. We look at: • Preparation for speaking to an audience. • Ways to build your confidence and beat anxiety • Voice - diction, rhythm and pace • Positive and negative body language • Connecting with your audience • Using dynamic rather than passive language

Trainer:
Civicos trainer Brian McNee
Cost: 
£
68.00
17th October 2017
9.30 - 12.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
19/10/2017 - Developing Great Projects

Have you ever been frustrated by the wasted time and the duplication of effort that have gone into a poorly planned project? Then this course is for you! On this training, you will learn the basic skills and strategies to become an effective leader of workplace projects. The course covers: . Defining a project, and listing the desired outcomes . Building a budget . Establishing a timeframe, and assessing the skills and the tools you will need . Developing an action plan and defining the key stages of a project – flexibility versus certainty . Identifying risks to the project, and how to surmount them . Group facilitation, and maintaining the flow of information . Tools for keeping focussed and on track . Recording progress - and assessing the final outcomes

Trainer:
Civicos trainer Brian McNee
Cost: 
£
142.00
19th October 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
23/10/2017 - Facilitation Skills

For any meeting or project to have a successful outcome, first-rate facilitation skills are vital. A good facilitator will ensure that all voices are heard, that key messages are understood, and that there is commitment by every person involved. In this one-day course, you will learn to design and manage facilitation processes that you can use time and again to ensure the success of your meetings and projects. In this training we look at the range of skills and tools needed by a great facilitator, including; . planning your desired outcomes in advance . understanding group dynamics . choosing the correct group process – what is best for you? . selecting the tools that best help the group progress . designing a realistic agenda . keeping everyone engaged – and dealing with skeptics . getting buy-in and shared responsibility . recording outcomes, actions and questions

Trainer:
Civicos trainer Brian McNee
Cost: 
£
142.00
23rd October 2017
9.30 - 16.30
Robertson House, Bath Street, Glasgow
Book for this session
30/10/2017 - Building a Great Team

Every organisation, every department, and every project, is better for having the right mix of skills and personality types in the team. This short training course will help you to: • Establish your goals, and map out the skills and personalities you need to succeed • Team dynamics, and ways to get ownership from the team membership • Leadership win teams, what it means and how to establish it • Trust and reward

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
48.00
30th October 2017
10.30 - 12.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session
30/10/2017 - Running Effective Meetings

No more pointless and frustrating meetings! This short training session will help you to make the very most of meetings. We look at: • Establishing the need for a meeting. Is there a better way to get a decision? • Deciding who should be there, and getting an agreed agenda • Effective chairing of a meeting - maintaining order and moving things along • Encouraging positive participation, and getting contributions from everyone present. • Getting decisions made - and recording them for the record

Trainer:
Civicos consultant trainer Angela Gribben
Cost: 
£
48.00
30th October 2017
13.30 - 15.30
Robertson house 152 Bath Street Glasgow G2 4TB
Book for this session